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SnelServer Report Card
Contact Information

Tel: +31 88 3 088 099
Email: info@snel.com
Website: http://www.snelserver.com
Address: Regoutstraat 1
3125 BH, Schiedam, The, Netherlands

Blog:
www.snelserver.com/blog
News:
www.snelserver.com/news
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Sales A
Plans / Features A
Usability A
Final Grade A
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SnelServer Web Host Interview
 
What is your name and position with SnelServer?
Hi, my name is Mustafa Aslan. I am the founder and director of SnelServer.com
 
Please tell us the year established and brief history of SnelServer?
I have been in the web hosting business since 2001 but SnelServer.com was founded in 2010 it is my second web hosting company and a completely different business than my previous one. At SnelServer.com we provide Dutch based dedicated servers with instant setup. Our services are unmanaged and we have a great focus on automation. We provide an easy and strong platform where the customer can virtually do anything. Our main goal is to make server management easy for everyone.
 
What do you offer your customers that are unique to your company?
If I have to name one thing it probably will be the ease of use of our services but of course it doesn’t end here. I think we are one of the fastest providers when it comes to instant setup. Our serves are ready to go online within 5 minutes. We provide Enterprise servers that are built around the customers because we believe that our services should meet the specific needs of our customers.
 
What is the most challenging aspect to offering Dedicated Server Hosting?
The most challenging aspect is that you are many of the others in this industry, so as a web hosting provider you really need to give your service the wow factor in order to keep your customers satisfied. Thankfully, we believe we have created that with the simplicity and smartness of our services.
 
What is it that makes SnelServer a competitive company in the Dedicated Server market?
As I’ve mentioned in the previous question, you need to offer something beyond and we offer something that we are; simple and smart services which is hard to find elsewhere.
 
What new features have SnelServer added for its customers in the past year?
I will mention the most recent things that we’ve done. We’ve recently added new server configurations from Dell to our dedicated server line. We’ve also launched our completely redesigned SnelPanel (control panel) and added new features to it. Furthermore, we’ve also added a few new Operating systems in order to meet the needs of our customers.
 
What would you say is SnelServer #1 asset to its customer base
Simplicity is our #1 asset. Why complicate what can be done in a simple and easy way? We’re strongly focused on our customers experience, we believe that we have the right mindset and it affects everything we do; our website, control panel and the engagement with our customers.
 
Do you own your own datacenter?
We don’t have our own data centers but our racks are placed in SmartDC. SmartDC is well known for its unique suite concept featuring dedicated suites per customer. Every suite is a mini-datacenter with private cooling, power breakers, security and capacity build-out.
 
Where are they located?
SmartDC is located in Rotterdam (The Netherlands) it’s really close to our office.
 
Do you charge your clients for support? If so, please explain.
No, we don’t charge our clients for support.
 
Do you offer a money back guarantee?
We don’t offer money back guarantee but we don’t have contracts so if the customer is not satisfied he can let his server expire after a month.
 
Thank you for your time and insight into SnelServer.
Thank you for this opportunity and your support! It’s great to be here.
 
 




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