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A1 Dedicated Servers Report Card
Contact Information

Tel: N/A
Email: customer.service@a1dedicatedservers.com
Website: http://www.a1dedicatedservers.com/
Address: ROUNDTHERN ROAD
OLDHAM, LANCASHIRE, OL4 5LD, United Kingdom

Blog:
blog.a1dedicatedservers.com
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction A1 Dedicated Servers is a premium Dedicated Servers company which provides quality services with uninterrupted network. They are specialized in providing top-notch, human-oriented website hosting services to their customers. Their main aim is to make the hosting service as easy to use as possible. A1 Dedicated Servers run by people with solid experience in all areas of IT, service management, service continuity, server administration, IT environment security and customer support processes. Their services are backed up by around the clock technical support and 99.99% uptime guarantee.
A1 Dedicated Servers expertise in providing Dedicated Server with High-Tech Components and Powerful Anti DDos. They also provide Windows/Linux Virtual Private Server, SSL Certificates, and Domain Registration services. All their plans are easy to upgrade with low prices and zero downtime.
Sales Review Grade: A
What we like: Sales team was really quick and eager to help their customers. They are well trained and has great customer serving skills.
What needs improvement: Would like to see 24x7 Phone and Live Chat support.
Support Review Grade: A
What we like: Critical mySql database issue was resolved within just half an hour. Technical team was professionally educated and certified.
What needs improvement: Would like to see 24x7 Phone and Live Chat support.
Plans / Features Review Grade: A
What we like: We tested the Dedicated Server which was fast, smooth, and steady in performance till the end of our subscription with them.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
At A1 Dedicated Servers you will receive friendly and personal touch support at all stages - from pre-sales questions to your server installation. They are commtted to provide quality, professional and reliable services to their customer at very affordable prices.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) All questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Very good response time.
Response Time (Issue Resolved) All questions were answered properly.
 
Live Chat Sales No
 
Phone Sales No
 
Sales Contact Details
Sales Telephone N/A
Sales Email sales@a1dedicatedservers.com
Main URL http://www.a1dedicatedservers.com/
 
Billing Details
Payment Methods
2Checkout, Skrill, Payza, Perfect Money, EgoPay, O
Account Activation Period 1 day or less
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? No
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Resolved the issue given.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Resolved the issue given.
 
Live Chat Support No
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.99%
Hyperlink to SLA http://www.a1dedicatedservers.com/legal/conditions-for-vps-servers.php
 
 
Consumer Reviews
No Reviews Available




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