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Abaco Hosting Report Card
Contact Information

Tel: N/A
Email: sales@abacohosting.com
Website: http://abacohosting.com/us
Address: Los salias,
San Antonio de los Altos, Miranda, 1204, Venezuela

News:
www.abacohosting.com/news
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Report Card Grade

Support B
Sales B
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Abaco Hosting is a Web Hosting company which aims to provide reliable, flexible and affordable services to their customers. Since its inception, they are committed to entrust customers with effective & easy to use web hosting services backed by unmatched 24/7 quality technical support, guaranteed server uptime and unconditional 30 days money back guarantee. Abaco Hosting provides shared hosting, domain registration and Dedicated server with Free Website Migration service. They have their own data center located at Texas, USA.
Abaco Hosting is mainly a Web Hosting company providing wide range of services to their customers. Their product line includes Shared Web Hosting, Linux/Windows Dedicated Server, Linux/Windows Virtual Private Server, and Email Hosting. They also provide Site Builder, SSL Certificates, and Domain Registration services.
Sales Review Grade: B
What we like: Abaco Hosting provides easy to navigate live chat option on the website home page, sales agent via live chat was friendly and attentive. Response via email and ticket system was also remarkable.
What needs improvement: Would like to see phone option and 24x7 live chat.
Support Review Grade: B
What we like: We liked the way support technicians resolved our issue. They were really good, very specific and perfect when it's time to apply the solution.
What needs improvement: Would like to see live chat and phone option.
Plans / Features Review Grade: A
What we like: Abaco Hosting provides one-stop-solution to their customers. Their website gives a rough idea of plans and services they offer. Their Shared Web Hosting packages are great deals for small business owners.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Abaco Hosting is the leader in technology with the best prices. Their low cost hosting plans provides everything you need to run a successful website on a budget. Abaco Hosting assures that you will receive friendly and personal touch support at all stages - from pre-sales questions to your server installation.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Answered all questions in detail.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Answered all questions in detail.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Questions were answered properly.
 
Phone Sales No
 
Sales Contact Details
Sales Telephone N/A
Sales Email sales@abacohosting.com
Main URL http://abacohosting.com/us/
 
Billing Details
Payment Methods
Bank Transfer
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://abacohosting.com/us/our-guarantees/
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support No
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://abacohosting.com/us/our-guarantees/
 
 
Consumer Reviews
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