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Read through our extensive list of Web Host Report Cards. Within each Report Card you will learn about the people behind the scenes, upcoming products, financial stability and much more.
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Homepage Universe, Inc. Report Card
Contact Information

Tel: 888-977-6638
Email: sales@homepageuniverse.com
Website: http://homepageuniverse.com
Address: 2829 N. Glenoaks Blvd., STE 101
Burbank, CA, 91504, United States of America

Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Vote For Homepage Universe, Inc.
 
Editor's Review
Host Introduction HomepageUniverse, the webs favorite place to build your website and internet business around is a company dedicated to offering services around the three core building blocks that make the internet. They have been around in some shape or form since 1997 and keep getting stronger and stronger, providing essential services to thousands of businesses and individuals from all over the world. In fact over the last few years they have delivered over 280 million page views, and this number grows every day.
HomepageUniverse is successful at delivering quality web hosting because they offer a service that their customers deserve to receive. When you buy a domain name or purchase a hosting account from HomepageUniverse, you are not left stranded with no idea of what to do next. Your order is processed within seconds and you can be on your way in as little as 5 minutes.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
HomepageUniverse is proficient at ensuring customers are taken care of and able to fully utilize the full range of products and services made available to them. Any problems and their knowledgeable support staff is on hand 24/7 to help.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent Response Time
Response Time (Issue Resolved) Excellent Response Time
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent Response Time
Response Time (Issue Resolved) .Excellent Response Time
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent Response Time
Response Time (Issue Resolved) Excellent Response Time
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Excellent Response Time
Response Time (Issue Resolved) Excellent Response Time
 
Sales Contact Details
Sales Telephone 1-888-977-6638
Sales Email sales@homepageuniverse.com
Main URL http://www.homepageuniverse.com
 
Billing Details
Payment Methods
Account Activation Period 1 day or less
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 21 days
Hyperlink to Terms and Conditions
http://homepageuniverse.com/hosting/trial.php
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent Response Time
Response Time (Issue Resolved) Excellent Response Time
 
Email Support No
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent Response Time
Response Time (Issue Resolved) Excellent Response Time
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Excellent Response Time
Response Time (Issue Resolved) Excellent Response Time
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://homepageuniverse.com/corporate/legal/
 
 
Consumer Reviews
No Reviews Available




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