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HostSailor Report Card
Contact Information

Tel: +1-213-234-4292
Email: sales@hostsailor.com
Website: http://hostsailor.com/
Address: Office 2403, Ahmad Abderrahim El Attar
Dubai, Dubai, 91153, United Arab Emirates

Blog:
www.hostsailor.com/blog
Forum:
www.hostsailor.com/forum
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction HostSailor.com has established itself as a trusted provider of VPS hosting, domains, SSL certificates, and more. They aim to achieve the best in offering reliable, stable, quality yet affordable services worldwide. HostSailor.com is a truly global company with a unique focus on their customers around the world. At HostSailor.com, each customer is provided the personalized attention and world-class service that is already making waves in the VPS hosting world. HostSailor is located in Dubai, UAE. HostSailor.com is different from its competitors simply because they focus on providing customers with the support and service they need to succeed. Instead of spreading themselves thin by offering a multitude of services, HostSailor.com invests itself in providing a top-notch service that can help customers grow their online businesses with confidence.
HostSailor is trusted provider of VPS hosting, domains, XEN VPS, OpenVZ VPS, KVM VPS, Dedicated servers, Domain names, and SSL certificates. HostSailor.com offers lightning-fast VPS hosting and Dedicated hosting with the scalability and flexibility you need for better performance. They make it incredibly easy for you to run your business online.
Sales Review Grade: A
What we like: HostSailor's Live Chat and Phone options are just awesome, they perfectly know the requirements of customer and the service customer looking for.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Technical Support team of HostSailor was quite helpful during our application setup on the server. The best part they didn't just helped but whole team was in touch till the application gets online.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: All plans of HostSailor are perfectly designed and full of features. They provide wide range of plans and services at an extremely competitive prices.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
HostSailor.com offers comparable products and services with competitive pricing. From VPS hosting and domain registration to SSL certificates, let HostSailor help your online business grow to new heights.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Answered all questions in detail.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Answered all questions in detail.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 6am to 8pm
Response Time (Initial Acknowledgement) Response time was quite fast.
Response Time (Issue Resolved) Sales agent was quite informative.
 
Phone Sales Yes
24 x 7 ? No. Only from 6am to 8pm
Toll-Free Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Answered all questions.
 
Sales Contact Details
Sales Telephone +1-213-234-4292
Sales Email sales@hostsailor.com
Main URL http://hostsailor.com/
 
Billing Details
Payment Methods
Bank Transfer, CashU, Skrill, Western Union / Mone
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 14 days
Hyperlink to Terms and Conditions
http://hostsailor.com/terms-of-service/
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? No. Only from 6am to 8pm
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Addressed the issue immediately.
 
Phone Support Yes
24 x 7 ? No. Only from 6am to 8pm
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) Issue was resolved.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA http://hostsailor.com/service-level-agreement/
 
 
Consumer Reviews
No Reviews Available




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