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OneHost Report Card
Contact Information

Tel: 1-888-551-6672
Email: sales@onehost.com
Website: http://www.onehost.com
Address: 501 Franklin Ave, Suite 200
Garden City, NY, 11530, United States of America

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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Vote For OneHost
 
Monitoring
Pending

Reviews
Editor's Review
Host Introduction A Garden City, NY based web hosting company, OneHost provides dedicated services with data center locations in Los Angeles, New York, and Amsterdam.

Founded in 2012, OneHost was formally Onra Host and has quickly grown to a large-scale shared hosting, reseller hosting, and virtual server provider, providing services to clients in over one hundred countries.

We are delighted to award OneHost the Approved Host accreditation.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) All questions were answered properly.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Good response time.
Response Time (Issue Resolved) All questions were answered properly.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Good response time when available.
Response Time (Issue Resolved) All questions were answered properly.
 
Phone Sales Yes
24 x 7 ? No. Only from 10am to 6pm
Toll-Free No
Response Time (Initial Acknowledgement) Good response time when available.
Response Time (Issue Resolved) All questions were answered properly.
 
Sales Contact Details
Sales Telephone 1-888-551-6672
Sales Email sales@onehost.com
Main URL https://www.onehost.com
 
Billing Details
Payment Methods
BitPay
Account Activation Period 1 day or less
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 45 days
Hyperlink to Terms and Conditions
https://portal.onehost.com/knowledgebase/10080/Is-There-A-Money-Back-Guarantee.html 0 (Dedicated), 2 (VPS), 45 (Shared), 45 (Reseller)
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quick
Response Time (Issue Resolved) Issue resolved within adequate amount of time.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response time was quick
Response Time (Issue Resolved) Issue resolved accordingly.
 
Live Chat Support No
 
Phone Support No
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA https://portal.onehost.com/knowledgebase/10077/Do-You-Have-An-Uptime-Guarantee.html
 

Consumer Reviews
No Reviews Available

Hosting Plans
No Hosting Plans Available.

Interviews
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Awards
EDITORS' CHOICE AWARDS.

Web Hosts whom have won the FindMyHost Editors' Choice Award are honest, reliable, and excel in all area's - most importantly technical support. These Web Hosts are worth investigating for your next Web Hosting experience.

Editors' Choice Winners have been hand picked for excelling in distinct areas of Web Hosting. You can choose any of the following and expect a smooth and professional relationship.
 
02/2018 / Virtual Private Servers.
 
12/2017 / Managed Hosting.
 
11/2017 / Shared Hosting.
 
11/2017 / KVM Hosting.
 
10/2017 / Virtual Private Servers.
 
10/2017 / KVM Hosting.
 
09/2017 / KVM Hosting.
 
08/2017 / KVM Hosting.
 
07/2017 / cPanel Hosting.
 
06/2017 / KVM Hosting.
 
05/2017 / cPanel Hosting.
 
04/2017 / Virtual Private Servers.
 
03/2017 / Shared Hosting.
 
02/2017 / Virtual Private Servers.
 
01/2017 / Hybrid Servers.
 
 

Live Twitter Feed

We're handling an outage on one of our New York servers - if any affected clients have any questions, please contact support.

"I host many websites for my customers. since moving to OneHost, we've seen better uptime and greater speed. Suppor… https://t.co/DAubLHaiXP

"Tech support is very reliable. They work on issue until it is resolved. They are very friendly and reply to ticket… https://t.co/iCVI4CMd2F

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Onra Host is now OneHost - check out our new site! https://t.co/ohzzndnDuz

We're investigating an outage on one of our New York shared servers.

We're giving away 2 free months! Enter this week's Friday Giveaway to win!

We've begun the scheduled maintenance window on one of our New York servers. If you did not receive an email about it, you are not affected.

One lucky winner will get a $25 account credit - who will it be?

Want an Onra Host T-Shirt? Of course you do. Enter this week's giveaway in the client area for your chance to win one!

Always flexible, always custom.

Enter to win $100 in account credit! https://t.co/tXh57vwOaJ





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