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Read through our extensive list of Web Host Report Cards. Within each Report Card you will learn about the people behind the scenes, upcoming products, financial stability and much more.
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ServerGenie.com Report Card
Contact Information

Tel: 1-800-560-3450
Email: sales@servergenie.com
Website: http://www.servergenie.com
Address: 2410 W. Memorial Road, Suite C-332
Oklahoma City, OK, 73134, United States of America

Blog:
www.servergenie.com/blog
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Monitoring
Pending

Reviews
Editor's Review
Host Introduction ServerGenie is a Green Host and conserves as much power as possible. ServerGenie is a leader in power consumption responsibility and sustainable practices. ServerGenie purchases low voltage hardware that reduces their carbon footprint. They also have chosen a data center partner that optimizes power consumption and cooling for every last one of our cloud servers. They provide managed technical support 24x7 via phone, Skype, Live Chat and Email. They have combined affordably priced solutions with high-end products. ServerGenie currently co-locate servers in state of the art data centers in Dallas. They backed up their words with 100% uptime guarantee and 30 days money back guarantee.
ServerGenie offers WordPress Hosting as well as Cloud Hosting services with Managed Support. ServerGenie is the FIRST web host to offer a full training course for its customers. Articles, interviews, and video courses designed to help you increase your traffic, profits, and effectiveness as a business. They also provide free migration from your old host to your new ServerGenie account.
Sales Review Grade: A
What we like: Sales assistance via phone as well as chat was really good. Sales representative answered all my questions really fast with additional information.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: The way ServerGenie technicians resolved the issue was really fantastic. They resolved the issue within just 15 minutes with appropriate solution. Found ServerGenie support technicians knowledgeable and well known with the technical issues.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: ServerGenie provides Cloud Servers as well as Wordpress Hosting at affordable cost. We tested Cloud Server plan and it worked very well.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
ServerGenie is committed to top level hosting and white glove customer support. Mission of ServerGenie is simple, Deliver superior customer support, industrial grade hardware, 100% network uptime, feature rich operating systems and automated control panels at a price point small to medium level business can easily afford.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Got professional answers to the questions asked.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Got professional answers to the questions asked.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Answered the questions really fast
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) 1 minute.
Response Time (Issue Resolved) Very prompt response to the questions asked.
 
Sales Contact Details
Sales Telephone 1-800-560-3450
Sales Email sales@servergenie.com
Main URL http://www.servergenie.com
 
Billing Details
Payment Methods
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://www.servergenie.com/wordpress-hosting.html
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate
Response Time (Issue Resolved) Immediately resolved the issue.
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Phone rang one time and was speaking to technician
Response Time (Issue Resolved) Properly handled the issue.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA http://www.servergenie.com/terms-conditions.html
 

Consumer Reviews
No Reviews Available

Hosting Plans
Plan Category Price Storage Transfer
 Cloud Server 12  Cloud Servers  $240  120GB  12000GB
 Cloud Server 11  Cloud Servers  $220  110GB  11000GB
 Cloud Server 10  Cloud Servers  $200  100GB  10000GB
 Cloud Server 9  Cloud Servers  $180  90GB  9000GB
 Cloud Server 8  Cloud Servers  $160  80GB  8000GB
 Cloud Server 7  Cloud Servers  $140  70GB  7000GB
 Cloud Server 6  Cloud Servers  $120  60GB  6000GB
 Cloud Server 5  Cloud Servers  $100  50GB  5000GB
 Cloud Server 4  Cloud Servers  $80  40GB  4000GB
 Cloud Server 3  Cloud Servers  $60  30GB  3000GB
 Cloud Server 2  Cloud Servers  $40  20GB  2000GB
 Cloud Server 1  Cloud Servers  $20  10GB  1000GB
 Business  Cloud Computing  $20  10GB  250GB
 Premium  Cloud Computing  $50  25GB  500GB
 Ultimate  Cloud Computing  $100  50GB  1000GB
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Results Per Page : 20  

Interviews
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Awards
EDITORS' CHOICE AWARDS.

Web Hosts whom have won the FindMyHost Editors' Choice Award are honest, reliable, and excel in all area's - most importantly technical support. These Web Hosts are worth investigating for your next Web Hosting experience.

Editors' Choice Winners have been hand picked for excelling in distinct areas of Web Hosting. You can choose any of the following and expect a smooth and professional relationship.
 
12/2017 / Budget Web Hosting.
 
11/2017 / Blog Hosting.
 
11/2017 / Cloud Computing.
 
10/2017 / Budget Web Hosting.
 
10/2017 / Cloud Servers.
 
09/2017 / Domain Registration.
 
09/2017 / Cloud Servers.
 
08/2017 / Cloud Servers.
 
06/2017 / Email Hosting.
 
06/2017 / Cloud Servers.
 
05/2017 / Email Hosting.
 
04/2017 / Cloud Servers.
 
03/2017 / Hybrid Servers.
 
02/2017 / Cloud Computing.
 
02/2017 / Cloud Servers.
 
01/2017 / E-Commerce.
 
01/2017 / Cloud Servers.
 
12/2016 / E-Commerce.
 
10/2016 / Blog Hosting.
 
09/2016 / Green Web Hosting.
 
08/2016 / Cloud Computing.
 
07/2016 / Cloud Servers.
 
05/2016 / Public Cloud.
 
04/2016 / Green Web Hosting.
 
02/2016 / Hybrid Servers.
 
02/2016 / Cloud Servers.
 
01/2016 / Cloud Servers.
 
12/2015 / Cloud Servers.
 
11/2015 / Managed Cloud.
 
10/2015 / Managed Cloud.
 
09/2015 / Managed Cloud.
 
08/2015 / Email Hosting.
 
07/2015 / Blog Hosting.
 
05/2015 / E-Commerce.
 
04/2015 / Blog Hosting.
 
04/2015 / Hybrid Servers.
 
03/2015 / Hybrid Servers.
 
02/2015 / Blog Hosting.
 
02/2015 / Parallels.
 
01/2015 / Secure Hosting.
 
12/2014 / Hybrid Servers.
 
11/2014 / Secure Hosting.
 
10/2014 / Managed Cloud.
 
09/2014 / Managed Cloud.
 
08/2014 / Managed Cloud.
 
07/2014 / Blog Hosting.
 
06/2014 / Blog Hosting.
 
05/2014 / E-Commerce.
 
05/2014 / Secure Hosting.
 
04/2014 / Blog Hosting.
 
03/2014 / Managed Hosting.
 
03/2014 / Budget Web Hosting.
 
02/2014 / cPanel Hosting.
 
02/2014 / Secure Hosting.
 
01/2014 / Hybrid Servers.
 
12/2013 / cPanel Hosting.
 
11/2013 / Domain Registration.
 
11/2013 / Blog Hosting.
 
10/2013 / Business Web Hosting.
 
09/2013 / Domain Registration.
 
09/2013 / Blog Hosting.
 
08/2013 / Domain Registration.
 
08/2013 / cPanel Hosting.
 
07/2013 / Domain Registration.
 
07/2013 / Blog Hosting.
 
06/2013 / Domain Registration.
 
06/2013 / Green Web Hosting.
 
05/2013 / Green Web Hosting.
 
04/2013 / Green Web Hosting.
 
04/2013 / Blog Hosting.
 
03/2013 / Blog Hosting.
 
02/2013 / Shared Cloud Hosting.
 
01/2013 / Shared Cloud Hosting.
 
12/2012 / Domain Registration.
 
 

Live Twitter Feed

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We are honored to receive the final 2017 Editor's Choice Award 🏆 for #Budget #Hosting from @FindMyHost. Check us ou… https://t.co/pxSCFw5QJm

We are honored to receive the Editor's Choice Award for #Cloud #Hosting from @FindMyHost https://t.co/ikkFqWkrKC https://t.co/h5TwNjykuH

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